About this notice
This notice explains how Nacre International Properties handles personal information through this website.
Our office is at 50 Long Street, Cape Town, Western Cape 8001, South Africa. You can write to our Information Officer at that address about privacy matters.
Information handled by this website
The web server keeps standard access logs when you visit the website. These logs may contain:
- your internet protocol address;
- the date and time of your request;
- the page requested; and
- information about your browser.
We use this information to operate the website, protect it against misuse and investigate security incidents.
The website does not use advertising or analytics cookies. It does not offer user accounts or forms that submit information to us.
Private briefs
The private brief and private introduction tool runs entirely in your browser.
The tool may ask about your property interest, purpose, time horizon, name, location and any note you choose to add. This information is used only on your device to create the brief shown to you. You may copy that brief or save it as a text file.
The information entered into the tool is not sent to Nacre International Properties or stored on our servers. Closing or refreshing the page may remove information that you have not copied or saved.
Please do not include unnecessary sensitive or confidential information in a private brief.
Media
Some pages contain 3D, audio or film content served from the same hosting environment as the website. Requests for that content may appear in the standard server access logs.
Why we use access-log information
We process access-log information where reasonably necessary to:
- provide and maintain the website;
- protect the website, its visitors and our systems;
- detect and investigate malicious or unauthorised activity;
- keep appropriate security records; and
- comply with applicable legal obligations.
Where European data-protection law applies, these purposes rely on our legitimate interests in operating and securing the website, or on compliance with a legal obligation.
Hosting and international access
The website is hosted on servers rented from Contabo in Germany. Standard access-log information is therefore processed in Germany.
The website is operated from South Africa and may be visited from other countries. Personal information may be subject to the laws of South Africa, Germany and any other country whose laws apply to the processing.
Sharing information
We may allow hosting, technical-support, security and professional service providers to process access-log information where reasonably necessary to provide their services.
We may also disclose information where required by law, to protect legal rights, or to investigate fraud, security incidents or misuse. We do not state that we sell visitors’ personal information.
Retention
We keep access-log information only for as long as reasonably necessary for website operation, security, incident investigation and applicable legal requirements. Retention periods may vary where information must be preserved in connection with a security incident or legal matter.
Security
We use reasonable technical and organisational measures appropriate to the information and the risks involved. No internet service can guarantee complete security.
Your privacy rights
Depending on the law that applies, you may have rights to:
- ask whether we hold personal information about you;
- request access to that information;
- ask us to correct or delete inaccurate, excessive or unlawfully held information;
- object to certain processing;
- request restriction of certain processing;
- receive certain information in a portable form;
- withdraw consent where processing depends on consent; and
- complain to the relevant data-protection authority.
These rights may be subject to legal limits. To make a request, write to our Information Officer at 50 Long Street, Cape Town, Western Cape 8001, South Africa. We may need information that reasonably verifies your identity before responding.
South African complaints may be directed to the Information Regulator of South Africa. Visitors in the European Economic Area or the United Kingdom may also complain to the data-protection authority responsible for their location.
Children
This website is intended for people considering property and related opportunities. The private brief should not be used by children to provide personal information.
Changes to this notice
We may update this notice when our website or legal obligations change. The updated date at the top of the page shows when this version took effect.